Returning an Item

Time Frame

You can return an Item within 48 Hours of the item being delivered to you only in case the item delivered is damaged or defective. Return requests are not accepted after 48 Hours from the date of delivery.

In the unlikely event that the order delivered is in damaged condition, you can return the damaged or defective item unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund within 48 hours of being delivered. Any Item that shows signs of Alteration or Re-size or Damage by the customer will not be accepted for Return. Return requests raised within 48 Hours will be accepted under the following reasons: Damaged - If the item delivered to you is in a damaged condition i.e. the packaging of the item is tampered with and not sealed. Defective - If the item delivered to you is defective. A defect is the unfortunate result of a flaw in manufacturing e.g. engraving is not complete on both sides of the coin or details missing on the packaging or if the item delivered to you is different (in dimension, shape or colour) from the item image on our website.

• Account department will contact with customer directly and the refund will do manually.